Shipping policy

All FLVR items are made to order. Please allow 2–7 business days for production before your order ships. Production time is separate from shipping and delivery time. Business days do not include weekends or holidays.

Once your order ships, you will receive a confirmation email with tracking information. Delivery estimates shown at checkout are estimates and are not guaranteed. Carrier delays, weather, holidays, peak shopping periods, and customs processing may affect delivery times.

Items in the same order may be produced at different facilities. As a result, your order may arrive in more than one package and on different dates. Separate tracking information may be provided for each shipment.

Please review your shipping address carefully before placing your order. If you notice an error, contact FLVR as soon as possible. Once an order enters production or ships, we may not be able to change or redirect it.

International customers are responsible for any customs duties, taxes, or import fees charged by their country unless those charges were collected at checkout. International shipments may experience additional customs delays.

If your tracking information has not updated or you believe your package may be lost, contact FLVR with your order number so we can help investigate. If a package is marked delivered but cannot be located, please check with members of your household, nearby neighbors, and the shipping carrier before contacting us.