Terms of service

TERMS OF SERVICE

Last updated: September 20, 2026

OVERVIEW

Welcome to The FLVR By Jordana Store. The terms “we,” “us,” and “our” refer to The FLVR By Jordana Store. The FLVR By Jordana Store operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience collectively referred to as the “Services.” The FLVR By Jordana Store is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein, collectively referred to as these “Terms of Service” or “Terms,” describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. They include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide that information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2: OUR PRODUCTS

We have made every reasonable effort to provide accurate representations of our products and services. However, colors, sizing, placement, texture, and overall product appearance may differ slightly from what appears on your screen because of device settings, display configurations, printing methods, production variations, and the nature of made-to-order products.

We do not warrant that the appearance or quality of a product or service will meet every personal expectation or appear exactly as depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice at our discretion. We reserve the right to discontinue a product at any time. We may also limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. The FLVR By Jordana Store reserves the right to accept or decline an order for any lawful reason at its discretion. Your order is not accepted until The FLVR By Jordana Store confirms acceptance. We must receive and process your payment before an order is accepted.

Please review your order, selected size, product options, personalization, payment information, and shipping address carefully before submitting it. Because products are made to order, The FLVR By Jordana Store may be unable to accommodate changes or cancellation requests after an order is accepted or enters production.

If we decline, change, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or telephone number provided when the order was placed.

Purchases are eligible for a replacement, refund, return, or exchange only as provided in our Return and Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.

SECTION 4: PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will appear in your order confirmation. Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs duties, or import charges.

Prices posted in our online store may differ from prices offered through physical locations, third-party platforms, promotional events, or other sales channels. We may occasionally offer promotions that are governed by separate terms and conditions. If the terms of a promotion conflict with these Terms, the promotion terms will govern that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account information, including your email address and payment information, so that we can complete transactions and contact you when necessary.

You represent and warrant that the payment information you provide is true, correct, and complete, that you are authorized to use the selected payment method, that charges incurred will be honored by your payment provider, and that you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.

SECTION 5: SHIPPING AND DELIVERY

All products are made to order. Production, shipping, tracking, international delivery, split shipments, address changes, and delivery concerns are governed by our Shipping Policy.

All delivery dates and transit times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather, holidays, incorrect or incomplete shipping information, supply interruptions, or events outside our reasonable control.

Items in the same order may be produced or shipped from different facilities and may arrive in separate packages.

Once an order has been transferred to the shipping carrier, responsibility for transportation and delivery is subject to the carrier’s procedures and applicable law. If a shipment appears lost, delayed, or incorrectly marked as delivered, contact us with your order number so we can assist with an investigation.

SECTION 6: INTELLECTUAL PROPERTY

The Services, including all trademarks, brands, text, displays, images, illustrations, original character artwork, graphics, designs, product reviews, videos, audio, and the selection and arrangement thereof, are owned by The FLVR By Jordana Store, its affiliates, collaborators, or licensors and are protected by United States and foreign copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services for personal, noncommercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, sell, license, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other right under any patent, trademark, copyright, or other intellectual property belonging to The FLVR By Jordana Store, Shopify, our collaborators, our licensors, or any third party.

Unauthorized use of the Services or our intellectual property may violate federal and state laws. All rights not expressly granted are reserved by The FLVR By Jordana Store.

The FLVR By Jordana Store name, FLVR By Jordana name, logos, original artwork, characters, product names, collection names, designs, slogans, and related brand elements are trademarks, copyrighted works, or other intellectual property belonging to The FLVR By Jordana Store, its affiliates, collaborators, or licensors. You must not use them without prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing through the Services are the property of their respective owners.

SECTION 7: OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services. We do not necessarily monitor, control, or provide input regarding those tools.

You acknowledge and agree that access to such tools is provided “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind. To the fullest extent permitted by law, we shall have no liability arising from or relating to your use of optional third-party tools.

Your use of optional tools is entirely at your own risk and discretion. You are responsible for reviewing and approving the terms under which those tools are provided by the relevant third-party provider.

We may offer new features, tools, or resources through the Services in the future. Those features, tools, and resources will be considered part of the Services and will be subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS

The Services may contain materials, embedded functionality, or hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content, accuracy, availability, security, or practices of third-party materials or websites.

If you leave the Services to access third-party materials or websites, you do so at your own risk. We are not liable for harm or damages related to your access to a third-party website or your purchase or use of products, services, resources, or content provided by a third party.

Please review a third party’s policies and practices before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.

SECTION 9: RELATIONSHIP WITH SHOPIFY

The FLVR By Jordana Store is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are made directly with The FLVR By Jordana Store.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and The FLVR By Jordana Store, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with The FLVR By Jordana Store, to the fullest extent permitted by law.

SECTION 10: PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understand these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services to provide and improve the Services. Information submitted through the Services may be transmitted to and shared with Shopify and other service providers that may be located outside the country where you reside.

Please review our Privacy Policy for additional information regarding how The FLVR By Jordana Store, Shopify, and our service providers collect, use, process, retain, and disclose personal information.

SECTION 11: FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, photographs, videos, or other content, collectively referred to as “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any lawful purpose, including commercial use.

We may use Feedback to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations or exercise our rights under these Terms.

You represent and warrant that you own or possess all rights necessary to submit the Feedback, that you have disclosed any compensation or incentives received in connection with your submission, and that the Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or in violation of another party’s rights or these Terms.

Your Feedback must not violate any third party’s copyright, trademark, privacy, publicity, personality, or other personal or proprietary right. Feedback must not contain unlawful, abusive, obscene, or malicious content or any computer virus or malware that could affect the operation of the Services or a related website.

You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of Feedback. You are solely responsible for your Feedback and its accuracy. We assume no liability for Feedback submitted by you or a third party.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS

Information made available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, sizing, availability, or other matters.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel an order if information is inaccurate, including after an order has been submitted, subject to applicable law.

SECTION 13: PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) for an unlawful, fraudulent, abusive, or malicious purpose;

(b) to violate any international, federal, provincial, state, or local law, regulation, rule, or ordinance;

(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees, representatives, customers, partners, or any other person;

(e) to transmit false, deceptive, or misleading information;

(f) to send, receive, upload, download, use, or reuse material that does not comply with these Terms;

(g) to transmit or arrange the transmission of unsolicited advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations;

(h) to impersonate or attempt to impersonate another person or entity; or

(i) to engage in conduct that restricts or inhibits another person’s use or enjoyment of the Services or that may harm The FLVR By Jordana Store, Shopify, our customers, or other users of the Services.

You also agree not to:

(a) upload or transmit viruses, malware, or other malicious code that could affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services without authorization;

(c) collect or track the personal information of others without lawful authority;

(d) spam, phish, pharm, pretext, scrape, or otherwise misuse the Services;

(e) use robots, spiders, scraping tools, data-gathering tools, automated devices, artificial intelligence tools, agentic systems, or manual processes to access or collect information from the Services in a manner that violates these Terms or our access restrictions; or

(f) interfere with, bypass, or circumvent security features, authorization features, robot-exclusion headers, or other measures used to restrict access to the Services.

We reserve the right to suspend, disable, or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14: AGENTS

14.1 This section, referred to as the “Agent Terms,” applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services. “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity and can operate without continuous direct supervision.

14.2 An Agent may not access, use, or interact with the Services unless it identifies itself and operates in strict accordance with Section 14.4. An Agent may not access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

14.3 We may use technical or other reasonable measures to limit whether and how an Agent accesses, uses, or interacts with the Services.

14.4 An Agent must:

(a) identify itself in HTTP or HTTPS requests and disclose the name of the Agent through its user-agent string;

(b) not conceal or misrepresent that access, use, or interactions originate from an Agent;

(c) not mimic human behavior for the purpose of avoiding access restrictions;

(d) not complete, evade, or circumvent CAPTCHAs or other measures designed to distinguish computers from humans;

(e) respond truthfully to questions or prompts seeking to determine whether an interaction originates from a human or a computer; and

(f) not bypass or avoid measures intended to block, limit, modify, or control whether or how Agents access, use, or interact with the Services.

SECTION 15: TERMINATION

We may terminate these Terms or your access to all or part of the Services at our discretion if you violate these Terms, misuse the Services, or engage in unlawful or harmful conduct. You will remain responsible for amounts due through the effective date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16: DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational purposes. We do not warrant the accuracy, completeness, reliability, or usefulness of that information. Any reliance placed on such information is at your own risk.

Except as expressly stated by The FLVR By Jordana Store, the Services and all products offered through the Services are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and noninfringement.

We do not guarantee, represent, or warrant that use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions limit or prohibit the exclusion of certain warranties. In those jurisdictions, portions of this section may not apply to you.

SECTION 17: LIMITATION OF LIABILITY

To the fullest extent permitted by law, The FLVR By Jordana Store and our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and collaborators, as well as Shopify and its affiliates, shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Services, products purchased through the Services, errors or omissions in content, or loss or damage resulting from content or products made available through the Services, whether based in contract, tort, including negligence, strict liability, or another legal theory, even if advised of the possibility of such damages.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.

SECTION 18: INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless The FLVR By Jordana Store, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, collaborators, and service providers from losses, damages, liabilities, claims, and reasonable attorneys’ fees arising from:

(1) your breach of these Terms of Service or documents incorporated by reference;

(2) your violation of applicable law or the rights of a third party; or

(3) your unlawful or unauthorized access to or use of the Services.

We will provide reasonable notice of an indemnifiable claim. Failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced by the delay.

We may control the defense and settlement of a claim at your expense, including the selection of counsel, but we will not settle a claim requiring nonmonetary obligations from you without your consent, which will not be unreasonably withheld. You agree to reasonably cooperate in the defense of an indemnified claim, including by providing relevant information or documents.

SECTION 19: SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law. Any unenforceable portion will be severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 20: WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service, together with policies and operating rules posted through the Services, constitute the entire agreement and understanding between you and The FLVR By Jordana Store regarding your use of the Services. They supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the Services.

Any ambiguity in the interpretation of these Terms shall not automatically be construed against the drafting party.

SECTION 21: ASSIGNMENT

You may not delegate, transfer, or assign these Terms or your rights or obligations under these Terms without our prior written consent. Any unauthorized attempt to do so will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations as permitted by applicable law.

SECTION 22: GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where The FLVR By Jordana Store is headquartered, without regard to conflict-of-law principles.

You and The FLVR By Jordana Store consent to venue and personal jurisdiction in the applicable state and federal courts serving that jurisdiction, except where applicable law provides otherwise.

SECTION 23: HEADINGS

Headings are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 24: CHANGES TO THESE TERMS OF SERVICE

You may review the most current version of these Terms of Service on this page.

We reserve the right to update, change, or replace any portion of these Terms by posting an updated version through the Services. We will provide notice of material changes when required by applicable law. Changes will become effective on the date specified in the notice or, if no date is specified, when posted.

Your continued use of or access to the Services after updated Terms become effective constitutes acceptance of those changes.

SECTION 25: CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

The FLVR By Jordana Store

jordanaflvr@gmail.com